Return/Refund & Cancellation Policy

We offer refund / exchange within first 2 days from the date of your purchase until it is dispatched. If order has been dispatched, you will not be offered return, exchange or refund of any kind.

If you need to cancel the order, you need to send us an email at sales@rajindrabook.com

Refunds:

We will process the online payment refund only if the cancellation has been done before dispatch. Refunds will be processed based on the mode of payment of the order:

1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will be reflected in the next statement.

2. Orders paid by net banking accounts will be credited back to the bank account.

3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.

For orders placed through Gift Certificates / Vouchers, a refund would be provided in form of a fresh Gift Certificate / Voucher of the same value.